If for any reason the items you have order are out of stock then we will contact you for your choice of replacement or to arrange a later delivery of the order once the item is back in stock.

You may also cancel your chocolate order up to and within 7 days of receiving the delivery in accordance with the Distance Selling Directive (2000). A full refund, including shipping charges will be made within 30 days of cancellation. All items must be returned at the customer’s cost or collected by ourselves and the costs charged to the customer or deducted from the refund.

If you wish to cancel your order please contact us by telephone 01288 35 22 10 or by email at enquiries@wispaschocolateshop.co.uk